Legal & Privacy.
Last updated: February 2026
Privacy Policy
1. Who We Are
Serra Fine Chemicals Pvt. Ltd. ("Serra", "we", "us") is a specialty chemical manufacturer registered in India.
Registered office: PNB House, 4th Floor, Sir P. M. Road, Fort, Mumbai – 400001, Maharashtra, India. GSTIN/UIN: 27AAPCS2860J1ZU.
For privacy-related enquiries: serra@serrafcpl.com
2. Data We Collect
When you submit an inquiry through our website, we collect: company name, contact name, email address, and project-related information you choose to provide (molecule details, industry, volumes, timeline).
We do not collect payment information, sensitive personal data, or data from minors. We do not use tracking or advertising cookies.
3. How We Use Your Data
Your information is used exclusively to evaluate and respond to your inquiry, and to maintain records of business correspondence. We do not use your data for marketing, profiling, or automated decision-making.
4. Legal Basis for Processing
Our processing of your data is based on legitimate interest — responding to a business inquiry you have initiated. Where applicable under local law, we rely on the same basis or on your implicit consent through submission.
EU/EEA (GDPR): Legal basis is Article 6(1)(f) — legitimate interests.
India (DPDP Act 2023): Processing is based on legitimate use for business purposes as defined under applicable Indian law.
Other jurisdictions: We apply equivalent standards and comply with applicable local data protection requirements.
5. Retention
We retain inquiry data for up to 3 years from the date of last contact, unless a longer period is required by law or an active commercial relationship exists.
6. Sharing & Third Parties
We do not sell, rent, or share your personal data with third parties except: service providers who assist in operating our website or email systems (bound by confidentiality obligations), or where required by law.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data. To exercise any of these rights, contact us at serra@serrafcpl.com.
EU/EEA residents may also lodge a complaint with their local data protection authority.
Indian residents may raise concerns under the Digital Personal Data Protection Act 2023 once the relevant provisions are in effect.
8. Cookies
This website uses only technically necessary cookies for basic functionality. No advertising, analytics, or tracking cookies are used.
9. Updates
We may update this policy from time to time. The current version will always be available on this page with the date of last update.
Terms of Use
1. Acceptance
By accessing this website, you agree to these terms. If you do not agree, please do not use the site.
2. Purpose of This Website
This website is provided for informational purposes only. It describes Serra's capabilities, services and approach. Nothing on this site constitutes a contractual offer, guarantee of availability, or representation of specific product specifications.
3. Intellectual Property
All content on this website — including text, design, structure and graphics — is the property of Serra Fine Chemicals Pvt. Ltd. and is protected under applicable intellectual property law. No content may be reproduced, adapted, or distributed without prior written consent.
4. No Warranties
This website is provided "as is". Serra makes no warranties, express or implied, regarding the accuracy, completeness or fitness of the information provided. We reserve the right to update or remove content at any time without notice.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Serra shall not be liable for any direct, indirect, incidental or consequential damages arising from use of or reliance on this website or its content.
6. External Links
This website may contain links to third-party websites. Serra is not responsible for the content, privacy practices, or accuracy of any external site.
7. Governing Law & Jurisdiction
These terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
EU/EEA users: Where mandatory local consumer or data protection laws apply, those laws take precedence over the governing law clause to the extent required.
8. Modifications
Serra reserves the right to modify these terms at any time. Continued use of the website following any modification constitutes acceptance of the updated terms.
Questions? Contact us at serra@serrafcpl.com